Please use the contact form below for general questions about PTCRB or your website account.

For questions regarding the PTCRB processes or rules, please contact the PTCRB Chair / Vice-Chair and PVG Chair / Vice-Chair as appropriate.

For questions regarding the certification process, please contact the certification administrator (CTIA) at

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CTIA Certification LLC is the administrator for the PTCRB certification process and PTCRB-issued IMEIs.